7 - Test the Shipping Agent

Open your project, and make sure it is saved.

1. Click Test.

   

2. In the Test Project dialog, enter the following:

   Field	Value
   Environment	Select the private environment for your user’s email address
   PostToGTT	Select gttwriteservice
   GetFromGTT	Select gttGetService

   Click Continue.

   

A test Joule interface will open up, letting you talk with your skills and agents in the project.

1. In Joule, enter the following:

   Shell Copy

   Hello Joule, Could you please assist me in creating a Shipment ?

   

   Result: Joule Requests shipment details: Shipment ID, Source Location, Destination Location, Pick-up Date.

   

2. Provide the requested inputs by entering something like the following – change the shipment ID:

   Important: Replace <UserID> and <Initials> with your user number and your initials.

   Shell Copy

   Shipment ID: 91001<UserID><Initials>
   Source Location: SFO
   Destination Location: NYC
   Pick-up Date and Time: December 15, 2025 5:00:00 PM CET

   Result: Joule will report that it created the shipment, something like this:

   

3. Ask Joule for suggested carriers and prices by entering the following:

   Shell Copy

   Suggest the best carriers from SFO to NYC

   Result: Joule proposes the carriers based on the carrier rates document from our document grounding.

   

4. Ask Joule to update the shipment by entering the following:

   Important: Change <Shipment ID> with the your shipment ID.

   Shell Copy

   Update the Shipment ID <Shipment ID> with the carrier DHL. All other values remain the same

   Result: Joule responds with the success message you created earlier for updating shipments.

   

5. Ask Joule to track your shipment by entering the following:

   Important: Change <Shipment ID> with the your shipment ID.

   Shell Copy

   I want to track the shipment <Shipment ID>

   Result: Joule responds with tracking info of the shipment in the GTT system.

   

6. Ask Joule for a list of delayed shipments by entering the following:

   Shell Copy

   I would like to find all the delayed shipments

   Result: Joule responds with a list of shipments with delayed status in the GTT system.

   

7. Click Stop Testing.

• What is the disadvantage of the current way document grounding is made accessible in Joule Studio?

• Responses can be constant for skills. How do we do that?

• Responses are not constant for agents. Why?